The Salary Calculator

Choosing the right bank for you

by Madaline Dunn

Whether you’re opening a bank account for the first time, heading off to university or just looking to switch things up, when it comes to choosing the right bank for you, there’s a lot to weigh up.

At The Salary Calculator, we’ll guide you through the process. In this week’s article, we’ll explore:

• Reasons to switch banks
• Banks’ ESG and CSR considerations
• Which banks offer the best digital services
• How to make the switch

Why you might be thinking of changing banks

According to recent statistics, the number of people with current accounts switching banks has surged as of late, increasing by more than 70% in the first three months of 2023. In fact, 341,075 switches occurred between January and March 2023. So, why are so many choosing to switch banks? Well, reasons vary. Many are looking for better deals, stronger customer service, sign-on bonuses, and increasingly more environmentally and socially conscious organisations.

According to a survey conducted by MoneySuperMarket, one of the main reasons people switch is to access higher interest; the survey showed that 41% of customers made the change to boost savings. Following behind this were cashback and benefits (20%), overdrafts (14%), and finally, customer service (5%).

Of course, there are also some people to whom switching banks hasn’t occurred to and those who don’t know that there are alternative routes to take. Indeed, a Frost Bank survey found that only 11% felt a sense of ‘financial belonging’ with their current banks, and yet, nearly half (44%) said they wouldn’t change banks. So, let’s break that down.

The ESG and CSR considerations

There’s no denying that conscious consumers are on the rise. Never before have so many people put so much thought into how their purchasing decisions affect others, animals and the planet. This extends to where people house their money, too, with more and more people waking up to the reality of how banks operate.

Research shows that these days, 82% of consumers want a brand’s views to align with their own, 76% won’t give their money to those brands that don’t, and a quarter of people having a zero-tolerance policy for ‘unethical behaviour.’ Further to this, recent data has revealed that 75% of banking customers now want more information about their bank’s carbon impact; 48% want a bank that helps them in making more environmentally-friendly purchasing decisions.

Barclays has been found to be one of the largest investors in fossil fuels, investing over $144.9 billion in fossil fuels in 2020. Triodos, on the other hand, has been identified as one of the leading banks for lower carbon emissions, as have Monzo and Starling. Indeed, research from MotherTree found that moving £5,767 from Barclays to Triodos can cut your carbon footprint by a massive 1.7 tonnes per year!

Digital banks with features that give them an edge

While banking is becoming more and more digitalised, not every bank is on the same level just yet. These days the majority of apps offer basic digital services, but some are still catching up when it comes to smartphone apps, digital wallets, personal financial planning, security notifications and face and voice biometrics.

Some of the top digital banks include Revolut, which provides smart budgeting tools, with built-in analytical tools. Monzo is another, which equips customers with real-time notifications, virtual cards, spending budgets and saving pots. Starling similarly gives customers spending insights and assists with savings goals.

Of course, this all comes down to preference and you may prefer brick-and-mortar banks, although, as we’ll discuss in our next section, these days, they’re few and far between.

Branch locations

Digital features might add a bit of pizazz to your banking experience, but maybe you prefer dealing with your finances face-to-face. Indeed, a third of Brits still prefer to do banking in person. In this case, it’s likely your switch will be informed by the proximity of your closest bank.

Interestingly, it’s not just older customers who prefer to visit a branch; although 44% do choose in-person interaction, a fifth of 18-34-year-olds also prefer to do all their banking in person.

Unfortunately, despite this preference, bank branches are dropping like flies. The recent figures show that 5,162 bank and building society branches have closed since January 2015. Further, according to Which? an additional 206 branches are set to close by the end of the year. So, this may not be as pertinent a consideration as it once was for customers.

How to make the switch

The hardest part of the switch is finding a bank that aligns with your ethics, gives you the rates you’re looking for and offers the features you need. In this decision-making process: compare, compare, compare.

Here, the following might be useful:

• MoneySuperMarket
• USwitch
• GoCompare

It’s also important to make sure that you don’t miss the small print and that you’re up to date with all the Ts and Cs.

Once you’ve decided to make sure you have a smooth transition, make a note of all your automatic payments and deposits, and prepare them for the switch, so you don’t end up missing any payments.

Finally, enrol, and be sure not to close your old account until your new account is active and ready to use.

Tags: bank account, banking, banks, current account, esg

Navigating saving accounts in 2023

by Madaline Dunn

Interest rates are going up again, with the Bank of England (BoE) taking its base interest rate to the highest level in more than a decade; this is the twelfth time it’s been hiked. While this means higher mortgage rates and borrowing costs, it should be good for savers, however, UK banks are being accused of short-changing customers.

This week at The Salary Calculator, we’ll walk through how to navigate savings accounts amid the hullabaloo and cover the following:

• Where can savers get better returns?
• Can savers get better returns?
• Should you lock your money in a savings account?
• Is it time to go flexible?

What’s going on with interest rates?

Back in February, the chief executives of the four biggest banks in the UK – Lloyds, NatWest, HSBC and Barclays – came before the Treasury Committee to discuss their low rates. Harriett Baldwin, who chairs the committee, concluded that the nation’s biggest banks need to “up their game and encourage saving.”

Baldwin noted that while other products are available to those who hunt, these banks are offering “measly easy access rates” and further noted that loyal customers are being squeezed to “bolster bank profit margins.” Elderly and vulnerable customers who rely on High Street bank branches were identified as those most vulnerable to what she called the “loyalty penalty.”

Indeed, Which? recently published data from its analysis of three years’ worth of savings rates and found that despite the base rate rising, many high street banks are still offering less than 1% on instant-access accounts.

Indeed, the City watchdog, the Financial Conduct Authority, recently warned banks that it would consider taking “onerous intervention” if savers don’t start to benefit from interest rates.

Can savers get better returns?

According to MoneySavingExpert, anyone with a savings account should not be earning less than 3% interest “at the very minimum.” And, when it comes to rates, Saffron’s new product has been deemed market-leading, offering a fixed 9% interest rate.

However, while this is a great deal, it’s only available to those who have been with the bank for a year or more – ruling out a lot of people. Similarly, Skipton building society is not far behind with its rate of 7.5%. But, again, this deal is only up for grabs to those who joined before May 31st, and allows customers to save up to £3000 a year.

Plus, while these regular savings accounts look attractive, it’s important to note that not all that glitters is gold; there will be restrictions on how much you can pay in, plus, the headline rate is only paid on the first month. After this, you’ll typically end up with just over half the advertised rate.

Should you lock your money in a savings account?

When criticised by the Treasury Committee over easy access rates, Nationwide BS and Virgin Money said the reason banks are more comfortable with higher rates for fixed-term products is that they provide more “certainty and stability.” This is, of course, the attraction of fixed-term rates, you can get more bang for your buck, so to say. Indeed, fixed-term rates are now almost double what they were this time last year. This explains why savers invested nearly £40bn into fixed-term savings accounts in the first quarter of 2023. Plus, by preventing you from accessing your money, you won’t be tempted to dip in.

Some of the best rates right now – at the time of writing – include Tandem Bank’s 5.35% rate, paid over a five-year term, accessible with just £1; National Bank of Egypt, meanwhile, offers 5.25% if you lock up your money for a year, however while you’ll have access to your money sooner, you’ll need to save a minimum of £10,000.

With a global recession looming, however, some suggest that, for the short-term at least, fixed-term deals could be more secure, especially if you’re saving for something in particular that requires a deposit or the like.

Of course, you’ll need to weigh up some of the disadvantages of being locked in. Alongside not having access to your money for a set period of time, when better deals crop up, you won’t be able to switch and make the most of them.

Is it time to go flexible?

Flexible rates have the advantage of letting you take out money when you want to, but you will pay for this benefit with lower rates. Plus, rates are variable, which means that they can either go up or down.

Right now, the top two rates on the market are delivered by West Brom Building Society and Principality Building Society, offering 4% and 3.88%, respectively. However, both only allow two withdrawals a year, so while technically flexible, they are more restrictive than, say, Secure Trust Bank, which offers 3.85% and unlimited withdrawals. Tesco Bank, meanwhile, offers 3.45% with a bonus of 2.45% for 12 months.

Ultimately, your decision should be informed by your circumstances, and you should think about whether you’ll need more flexibility in terms of access.

In an article for The Guardian, a UK Finance spokesperson said that the instant rate market is more competitive, “with a range of fixed and variable rate products available and encouraged customers to shop around for the product and interest rate.”

Tags: banking, inflation, interest rates, saving account, savings